Top Leather goods stores in Allen, United States

I was last Sunday, September 3, I often visit this store, all the staff are quite friendly and helpful, it is always a pleasant experience, the manager Mr. Ramón is a very kind person and makes sure that the customer leaves satisfied. ..Thank you so much.

Zero star if possible! Horrible customer service and all the employees have a very bad attitude. I was inside the store at 5:30 and they said fitting room is closed. They just don't care about customers

They don’t let customer go in befor 8pm because they close at 8 pm

VERY VERY RUDE MANAGER (He has long hair)... I think he definitely has some problem and he needs to go for diagnosis. I got one shirt for my uncle as a gift... The size doesn't fit and came for an exchange. The store manager said there will not be returns or exchange for CLEARANCE item and he himself said there will be ORANGE color sticker on the tag. The shirt was not kept in Clearance section and there is NO orange color sticker on the tag. HOW DOES CUSTOMER KNOWS ITS A CLEARANCE? Thats the question i asked and he don't have an answer for that. when am arguing on this he lost his control and said that's all marketing techniques. How he had appointed as a MANAGER? GOD Knows. Pathetic experience and the
WORST MANAGER.

The team in this shops is awesome. Very good service, friendly and supportive. My girlfriend had a pair of shoes mixed up (a blue and a black) and two weeks later I was able to exchange it to one full pair without big issues. Reminder - keep your receipts at least until you know you got the right pair ;)
Will come again for shopping! Thx

The negative reviews are true I fear… the general manager, Ramon, suffers from bouts of anger that he needs therapy for. He yells at his employees over little things. Lacoste deserves better. Ramon and some of his employees talk terribly about customers as well. Godspeed you, Ramon. Get well and may your mental health improve, I worry for it.

Very very poor service. I got one T-short from this store. I didn’t took that T-shirt out of my bag and I went to return that as the color which I got my friend didn’t like that. When I tried to return they said it had marks on it and their is no rag. I tried to explain that I don’t know it had tag or not. I don’t know how the mark came on as I didn’t take that T-shirt out of the bag but they didn’t return it. I mean how insane it is .. I wasted my 60$ on one T-shirt. I will not go to that store ever again.. extremely rude staff and even I was explain That I didn’t took out of my bag they didn’t return it..

The cheapest customer service in most expensive brand, 😂😂
First they never greet or when we were done shopping she dumped everything in one package forcing them in . Never said thank you like we were never welcomed. Such as brand with great names but very poor employees