Top Go-kart tracks in Greenville, United States

I have to say, I was very disappointed with my experience at Urban Air. It's very unfortunate, as it has so much potential to be an amazing place. However, there is a serious lack of staff, security, rules, regulations, and it was a total mad house.

From the dim lights, to nobody standing at the door making sure the right kids go with the right adults, to no regulations of how many kids can be in the ball pits, and bounce walls at the same time was just mind boggling.

In the 3 hours we were there my friends and I witnessed serious injuries, neglect, literally saw a child on the high zip line stuck for a whole till another adult realized they needed help. All the while we were trying to find responsible staff to reach out to in all the midst of all the chaos.

Over all, the price for the fun house for all day passes is very enticing, until that is, you have hundreds of kids jumping and running and getting hurt all at the same time. There didn't seem to be any limits to how many people could play at the same time in the arena and that was very scary.

My friends and I went with 4 boys from 8-10 years old, and they all said they do not want to come back. These are all high energy boys who love all things boy, and they told us "it was too chaotic, and they did not feel safe". From the mouths of babies ladies and gentleman.

Great for kids to have a ton of fun. There are several activities to do with your kids at this location. Trampolines, go carts, bumper cars, zip lining, ropes to walk along with harness. Food line is busy so prepare to wait and staff is really needed at this place.

This place was nice when it opened now this is trash city. What a mismanaged dump it has become, just sad. We wanted to ride go karts, got the tickets, walked over to ride and were told go karts are charging. They send us off and told us to wait 15 minutes. As soon as we walked away, they let people on and started the race. We had to stay in a long line for a single kart because they only have 4 single rider carts. 2 rider carts were all sitting empty. The place is so dirty. Trash everywhere. Most of the time no one at the registers.

Great experience for the kid. Similar to Big Air with bonuses. Go-carts, zip line. Birthday party is a bit too pricey, but the kids had a good time.

This is my first time being here and I like it alot.!! You don't have a time limit and they have all kinds of things to do.!! Coolest thing I liked was the go karts and they had fun stuff for kids to and rock climbing jumping zip lines they had snacks to drinks slushys party areas upstairs and down stairs. Definitely a cool place I will definitely be back.!!

My problem with Urban Air? My mother and I missed a milestone of my granddaughter. 5 Years old!!!!
Why did we miss it and how is it Urban Airs fault?

My 81 year old mother is in a wheelchair. She can't walk far and could NEVER climb the stairs to the second floor, where my grandchild's birthday was being held in a private room. When we arrived, I checked in to see where to go. The young ladies were very courteous and helpful. When I asked how to get to the second floor, they pointed out the stairs. I then looked down to my mother, settled in her wheelchair. I asked about an elevator. They replied that there wasn't one!

So we ended up leaving because I would never abandon my mother in a corner where she could not partake in the fun of the birthday party, this is after all her great grandchild. My mother has Alzheimer's and may not have long to make new memories of her great grandchildren.

But I can imagine the disappointment of a disabled child, who is thrilled at being invited to a birthday party, only to arrive and they can't climb the stairs because of their disabilities. They can't participate because, really, there are not any rides they can try. No entertainment other than watching others.

Imagine having a handicap accessible entrance but no elevator or entertainment for those with disabilities.

I'm going to end this with me checking on my mom before I went to bed yesterday. I could hear her softly crying. When I asked why she was crying, she said she failed her great granddaughter by not attending her party and watching her enjoy her Barbie cake and her opening presents. If an 81 year old felt that way, how must a child feel?

Do better Urban Air!

This place is going down hill fast. We used to love going here. Used to be so clean and now it’s filthy. Walked in when it opened. This place obviously wasn’t cleaned the night before. Who knows maybe longer than that. The employees just stand around and chat with each other. They are not really paying attention or at least picking up the mess. I did reach out to them on Facebook. I was told that they would go through the park again. (Didn’t look like they tried the first time.) I did notice that the cup beside the chair and the pencil was picked up. The floor around it still had either a drink or food residue stuck on the floor. The cup in the playground for kids 7 and under was still there. There was dried up old popcorn on the ground, Clear wrappers, and in some parts it looked like either gum or some kind of candy stuck on the ground. It was just overall gross. I do have a family membership. I will not renew after this one expires.

I'm from out of the area and took my kids with their cousins. They were busy and understaffed. Our first issue was a bench that was not fully secured, when I sat the bench flew up causing me to fall into the next tables bench hurting my back. Went to find a manager (she is may 19-21) she looked at it, said "I don't want to undo the other side to remove it" Cool, hope a child isn't hurt. Second contact was the high walk thing, my niece got stuck, no employees paying attention to help her. Third contact was kids throwing balls in the ball pit, some purposefully thrown at my neices face and throat, no employee intervention, manager asks " do you know them?" No, we don't. At this point I'm not very happy, I get it, it's a Friday where kids are off school, but plan better. Forth and final contact was the teens fighting/rough housing right inside the door, manager right there saying nothing until I said something. I feel like I wasted $200 bucks, not including food.

PS, bathrooms dirty, where shoes when you go in there!!!