Top Greeting card shops in Takoma Park, United States
Top Rated Greeting card shops in Takoma Park
Top Reviewed Greeting card shops in Takoma Park
Reviews

I am from a Medical Facility and have been trying to contact the pharmacy for a patient -- they continued to hang up on me without even answering my call 29 minutes on hold --

Filthy, door broken on the men’s room (cannot close it), no hand soap in the men’s room so it’s impossible to wash hands. So a legal violation in fact. Took 20 minutes to check out because there is one attendant who is terribly slow and barely speaks English. Singularly the worst Walgreens I’ve ever been in - a disgrace to what is otherwise a good company.

Wow! I called to ask a simple question and was met with an immediate hold. Then 2 pickups and holds. Then disconnected. I wanted to see the ratings on service here. I'm on hold right now as I'm writing this and decided to see the ratings while I listen to the music. Fun times!

You improved my experience yesterday! I found the last box of Arcoíris marshmallows cookies! I will give you 5 stars today for my yesterday’s experience.

Walgreen's at 1329 University Blvd E, Takoma Park, MD 20912 is a mess.
For the past several years the pharmacy service has been terrible. The drive-thru takes so long it's really not worth the time. The staff ignores the drive-thru working with patient after patient as we look on from our car. Not fun. Now, in-person, they are very polite, it takes a while, even with no wait however. BUT, calling to check on prescriptions and the pharmacist actually checking their VM for call-in prescriptions is abysmal. It's so bad that my doctor's office has a note that if someone is going to this particular Walgreens they need to call and tell them to check their voicemail as they've had so many patients told the medications were not put in, when they indeed were.
Further, when I attempted to call the store manager to complain of the pharmacy phone issues, "Nancy" the assistant manager told me she would help solve the issue. She then put me on hold and again I was disconnected. I called THREE MORE TIMES and was placed on hold and disconnected each time. When I finally went to the store, she claimed I only called once and she transferred me to the pharmacy so it wasn't her fault I got disconnected again. Then her and a staff member began laughing and talking in Spanish to one another.
Walgreens needs to do better or they are going to lose a very critical group of consumers. We don't have hours to spend waiting around for other professionals to do their jobs properly.
For the past several years the pharmacy service has been terrible. The drive-thru takes so long it's really not worth the time. The staff ignores the drive-thru working with patient after patient as we look on from our car. Not fun. Now, in-person, they are very polite, it takes a while, even with no wait however. BUT, calling to check on prescriptions and the pharmacist actually checking their VM for call-in prescriptions is abysmal. It's so bad that my doctor's office has a note that if someone is going to this particular Walgreens they need to call and tell them to check their voicemail as they've had so many patients told the medications were not put in, when they indeed were.
Further, when I attempted to call the store manager to complain of the pharmacy phone issues, "Nancy" the assistant manager told me she would help solve the issue. She then put me on hold and again I was disconnected. I called THREE MORE TIMES and was placed on hold and disconnected each time. When I finally went to the store, she claimed I only called once and she transferred me to the pharmacy so it wasn't her fault I got disconnected again. Then her and a staff member began laughing and talking in Spanish to one another.
Walgreens needs to do better or they are going to lose a very critical group of consumers. We don't have hours to spend waiting around for other professionals to do their jobs properly.

I have never experienced such a horrible pharmacy!! When you call, they leave you on hold forever, then pick up the phone and put it immediately back on hold--multiple times--and never actually answer. These are people's medications for their health--this is absolutely unacceptable. I have called corporate about this issue but I have not seen any resolution. My new pharmacy cannot even get someone on the phone so that I can transfer my prescriptions from this awful pharmacy!!! This place needs to be shut down because it essentially operates as if it is.

Store is clean enough no complaint there. I went for a singular item and I guess the cashier register needed cash but no communication was there to let me know there was a wait or to even acknowledge me. After 2-3 minutes being the only person and line only communication made was the price. At that point just have a self checkout if the cashier is going to be just as robotic.

Terrible, I was trying to call to get the status of my Prescription and I was put on hold immediately without proper phone etiquette or even a hello. I would hear the hold music for about 2 minutes and the phone started to ring to notify them someone was still on hold and all they would do is pick up and put the phone back on hold. I was on Hold for a total of 47 minutes; that is outrageous! Once someone did answer they were fairly rude when I asked who the pharmacy/ Regional manager was. I would say find yourself another pharmacy if you want proper customer service