Top Indoor lodgings in Brooklyn, United States

Great location for exploring Brooklyn and Manhattan thanks to the proximity to the metro (1 stop to Grand Central), plus good price for the area. Safe neighbourhood and convenient supermarkets nearby. We (4 people) stayed in a loft with a sofa bed and used the kitchen extensively (equipment provided). Unfortunately the sofa bed was pretty uncomfortable. Service was ok, not always super responsive. Would visit again.

Such a nice hotel! One of the best venues to have a wedding at! The rooms are nice and the hotel has excellent service. In a very safe environment. I love the cafe downstairs.

Peter, at the front desk, is extremely rude and unhelpful. He used the term "that's on you" when I asked for help, and every one of the staff claim to be a manager and don't let you ask for help - avoid this hotel at all costs.

EDIT to cover the reply from the business:

Peter was extremely rude, and I didn't ask for any information - just a courtesy call or door knock on the door if the person is in the hotel. I have stayed in hotels around the world and understand guest privacy completely; the person at the front desk didn't want to do the work themselves - I didn't need any information or reply or even confirmation that the guest was there.

In fact, NYPD was willing to go to the hotel, and knock on the door for a welfare check, but fortunately I was able to find a simpler solution - no thanks to the surly front desk staff who refused to let me speak to anyone else.

P.S. You misspelled "Management" in your reply; expected for a group that has employees pretending to be managers.

big thank you to Christina who upgraded me and my friends room! the hotel is beautiful inside very clean and cozy, the decor is also great. the room was fantastic and I loved the shower as well! truly have nothing to complain about, other than you have to walk through a bridge to get to the hotel if you're coming from Manhattan but other than that 10/10 recommend!

Stayed here for the Thanksgiving holiday and loved it. The hotel is in safe area of Brooklyn. There is a market down the street to get groceries/essentials. We stayed here for 4 days. One of the room attendants was amazing. All I know is that she is Dominican with blonde hair. She went above and beyond to get us what we needed and gave us great recommendations. All of the staff were great! We stayed on the 1st floor in one of their studio apt. It was very comfortable for my daughter, husband, and I. The kitchen in the studio is stocked with kitchen needs. Hotel is super clean and modern. I would definitely stay here again.

I was there for a 10/21/2023 wedding and stayed for five days 10/18-10/22. Abbas made many promises to relocate me to a better room that was not on the ground floor.
He FAILED miserably to do anything including an apology for his failures.
I was on the ground floor next to a busy street both pedestrian and vehicle traffic.
A 10% discount for the wedding party was supposed to be applied and never was.
I would never stay there again!

Christina M. who is allegedly a manager is extremely rude and discriminatory! She was yelling at me in front of staff and other guests claiming that my service dog was not a real service dog and threatened to have my dog stay somewhere else and gave me attitude when I asked to speak to upper management. She also told me "good luck" when I told her not allowing a service dog in was illegal and that I would be speaking to my lawyer and her boss. Her co-worker Peter who also was a "manager" used the excuse that she wasn't feeling well that day to defend her horrible behavior. There was a big group of us here for a wedding and many guests complained about her horrible attitude. The venue space for the wedding was stunning and the event team was amazing! Christina was far from amazing.

I also paid $1200 for a loft that claimed to have a pull out couch and it didn't so my friend slept on a small couch and they didn't even bring extra pillows or offer a discount/credit. overall horrible customer service. Very disappointing. The staff seems young and inexperienced in the hospitality field, a training on dealing with customers and overall conflicts needs to be held for them.

This was the nicest hotel I have ever stayed at. It’s beautifully decorated with well-chosen original art all over the place, the environment is magical, the rooms are really nice, comfortable beds, spacious, lovely bathrooms. Helpful staff. Highly recommended, can’t wait to return.