Top Medical Centers in Anaheim, United States

The worst health center I have seen. Not recommended at all, very poor service, specially reception, No one answer you call when you need them, most of the time are out of service.I called at 3:20pm and saying it’s a lunch time which is very funny, or saying we have technical issues there is Lady on reception I think her name is Martha, she is not helpful at all, she always delays on our medical process’s, even on of our important referral was expired DR Habashi and her was in charge but they were not able to send the medical records to specialist however, they have been notified many times but no one takes care . I have too much to say about them no time to write

The only one you count on is DR Azaam Samir

You don't want to be here, trust me. Evelyn is their only redeeming quality and who knows how much longer she'll be there. Problems with records, prescriptions, even their phones are dead half the time. Lot of turnover, waiting room looks worse than the dmv. I could go on, but you get the idea.

I was seen to by Guadalupe Portuga. She was incredibly helpful, with a wonderful personality. She went above and beyond to help me find resources, and to prescribe repeat medications that I had in my home country, the UK. I really appreciated her help and support. The receptionists are also superbly supportive and helpful. Great team.

This place sucks they are not professional at all , they had me calling on my husbands medicine for four days, the pharmacy would not release his insulin until they get more information and they even hang up on me telling me my husband had to call when all these time I’ve been calling for his meds .you would think they would have more decency since they charge cash and they are not cheap .

Worst service ever you call them to let them know that you have an allergic reaction to medication and they want you to go back and pay extra feet. They could not just change the medication or send a message to provider. What kind of service is this they only want your money.

Doctors won’t care for what your concerns are

Ghetto as hell

Just want to say that I get treated SO well here. Happy I found this place! I’ve worked with other clinical research centers in the past, and I can honestly say, none have been as kind and patient with me as these guys. The staff is SO welcoming. Feeling respected/comfortable is a big deal to me and Smart Cures does it with ease. Looking forward to working with them in the future now too!

Decent nothing new to share so far.

Excelente atención

They are so sweet kind and friendly. Mrs.Sheila was very patient with me being interested in a study. She and the doctor explained everything to me. They also gave me yummy snacks! I will 100% recommend them if your new at study’s, so passionate about there job.

Horrible service. It’s so sad how our Mexican culture acts so rude to one an other.

They have no costumer service. I called by phone and they have horrible attitude and are not even friendly at all. They cut you off and always seem in a hurry.

We suppose to be there for each other unfortunately they don’t care. There are people who don’t have the opportunity to have insurance in this country and depend on these clinics to help them. The least thing they can do is be kind to their patients and understanding.

The female doctor had a so so attitude but again not friendly at all. If you look at the reviews, they keep apologizing and saying to call their managers directly but they don’t seem to change and they won’t apologize to you directly.

I visited to participate in a research study being done here, and this clinic is so clean and well organized with all their procedures and processes! The doctors and assistants were all so kind and patient, especially Chanel and Sheila. They answered all my questions and made me feel comfortable when participating in their study. Anyone going to this lab and participating, just know you’re in good hands!

All the staff here at smart cures clinical research here in Anaheim are so kind and quick with helping us even tho we said we we’re gonna be 15 mins late. Also Sheila was so kind and professional and answered all my questions

My experience here at this medical was excellent. The staff here are great people and trustworthy to talk to. Dr. Stuart is an amazing person with so much experience. I didn’t have any problems coming here, everything went smooth and they treated me as family. I would give them more than 5 stars.

Update: 7/19/2023
That lady doesn’t work there anymore, the new phlebotomist is super kind and makes you feel welcomed. So I updated this place to 5 stars.

Original:
So the clinic itself and the way they do and explain things I give 5 stars. It was an easy process and Stewart was especially great. He made it clear that there was no pressure for you to participate if you decide not to. Most of the staff make you feel comfortable. The was one particular person that took my blood. Who seemed like she was having a bad morning, and just had a little attitude. She probably is very nice, and I can understand having an off day. It still made me feel weird. Other than that? Everything was fantastic and would still feel comfortable coming back here.

I give this place literally more than five stars. If I could give 100 I would. Sheila was so great and very very patient with me. I took both of my kids specially a 17 month old baby that definitely does not really doing well. with appointment. She was so kind and sweet with him. I swear I definitely will recommend this place to anybody. They are really great and care about your health. They definitely are 100% honest with you.

Dr. Sara really cares about her patients, she takes time with each patient, listens to their concerns, answers questions and is very personable and accessible.

It's a robbery,they charged you for nothing. I only went due to flu symptoms and end up paying 150 just for a corona virus test that in the end came out negative as it was obvious
it's supposed to helps you because you don't have money and you end up paying more than a regular urgent care.
Exam tha you don't need, the copayment, plus medicine, I espent my work week on that visit
I will never return to this place

I truly hope the extremely rude receptionist does not ever have to go through this. She denied service 2 hours before closing. I traveled from Long Beach all the way to this clinic and she is not empathetic at all. 1 star is way too much for the service.

Staff members are very friendly and attentive to your questions, and making sure you understand the procedure that are being done. Staff are bilingual English and Spanish. With that said, you relax and know that you are well taken care of. They also provide transportation if needed ( within their Orange County boundaries).

Wait was less than 20 minutes and results back in less than 15 minutes staff was very frendly if you live in orange county and want test quick come check out Smart Cure fee for it was only $50 thank you for taking care of me i went to 2 places before this none could help even tho site said they did covid testing

If I could give 0 stars I could.
This place is outdated and pretty much has garbage service.
I understand it’s busy, but even then You’ll wait long amounts of time for no reason. They take like 30 minutes to do anything- 30 minutes to call you in, 30 minutes to go get something, 30 minutes to change you rooms- they make you wait for everything.
They don’t check patient names and DOB correctly. I waited an extra 40 minutes because they called in the wrong person in with the same name as me and didn’t notice.
Last time I went, I was there for about 7 hours. When my results were ready, they called me to go in anytime to get my results and when I went, they told me to go back another time because they’re too busy to look for my file. That happened twice. And I paid $350 for those results.
I was also misdiagnosed. They told me I might have thyroid problems when it was just a lymph node side effect from the covid vaccine. Completely different things. It’s like doctors don’t know how to be doctors.
They also try to upsell and charge on medication. The doctor told me I only needed one thing, but when the nurse spoke to me I needed like 3 things all of a sudden. They do this every time I’ve gone.

I’m never going back.

I went to this establishment back in 2016 when I was living in the area. I intended for John Hiserodt to be my doctor as he has a great reputation for putting his patients first. However, upon talking to the office staff, I was told that he only came in on Saturdays. That didn't work with my schedule. So I agreed to see the Physician's Assistant, Sarah Kirya. Sarah Kirya was awesome and she has a great sense of humor. She's very personable and treats you in a respectful and dignified manner. She knows what she is doing and I highly recommend her if John Hiserodt is not available or his times don't work for you.

Really amazing staff! Physician really care and listen to you.

Worst place ever. Me and my coworkers came here to get tested for Covid and: 1. Horrible service they are rude, 2. They tell you that if you test positive you HAVE TO see the doctor and pay $35 dlls, they don’t give you the option, and when you see the doctor they give you a shot which is $60 dlls.. all that plus the $160 for the test. 3. They charge you a lot and the test isn’t even reliable!! My coworker who was there with me tested positive and have to pay all those fees. A couple of days after she when to another place to get tested for Free and she was Negative! That happen to other 2 coworkers who went there too.. Horrible experience, waist of time and money

Staff is horrible. They always seem to be on lunch. They have to be pushed to do anything. Evelyn Gomez is nice but the rest are so useless. Never has see Azzam Samir J MD even though he is my primary care physician.

I went to this medical center to do a 5 panel drug test I made sure to tell them that I need this test for the PUC because it’s for a commercial driver they gave me one that was not for a commercial driver and when I called them back they were rude and told me it’s not our fault and we will not send any results to the lab either.

Everything that everyone is saying is SO true! It’s unreal!!! Since when does anyone from the office answer from a phone call as they’re driving in the car and the lady said the office is closed but then why are you answering the phone and for one why do you have it in the car terrible stuff unprofessional never ever pick up the phone and always put you on hold always loses your referrals never gives your medicine correctly so unprofessional they need to be looked into honestly

New clinic in the neighbourhood.

Horrible staff, appointments take 3 months on average, no parking, and they keep making misstakes like giving me an appointment on Monday but they type it in the computer for Tuesday, if you have a choice never visit them

I highly recommend this health clinic, amazing staff and good services. 👍🏻

Stars are given to those who work hard to achieving them. If i had the chance, i would have given them Zero star. I can write an infinite list of critics and many patients of theirs would definitely agree with me.

1. You can never call them and start stating your concern to the receptionist. She picks up, "thank you for calling orange county primary care, can you please hold". And now the loooong waiting on hold counts.....

2. When she gets back to you in less than 2 minutes, then you are lucky indeed. Ask for an appointment with the doctor & you will also be very luck to get one in less than 2 months. The clinic is not super busy like other centers but since the physician starts seeing patients at 3:00 pm and the clinic closes at 5:00 pm! So not sure how many patients could be seen in 2 hours. But there is an alternative to see somebody earlier - that is the PA. PAs are good if you need authorizations, antibiotics pills, fill a form, do labs, etc. But when you are chronically ill, you gotta be seen by the "big boss"

3. If you manage to visit this place and receive a prescription. Never ask the staff to fax it to your pharmacy because there will be high chance they may misplace it & you will end up without your medication.
You sure should follow up with them more than 2-3 times until they give your matter some attention..i assure you it won't be finished on the same day. It's gotta take 2 to 3 days until you resolve it.

4. When i walk in to the physician or pa, i assume my file has my records and latest lab wok or imaging. I think this is the least preparation the staff must do before a patient's appointment. This is not the case in this center. Many times i walk in and out without solid diagnosis because the dudes didn't pull up the record and they are to busy to spare me extra time until they pull it and read it to me.

5. When they promise to revert your call back, never trust them. Because they will not. Even if it was top emergency..Oh! and never say this word "emergency" because they will ask you to call 911!! I replaced it with the word "urgent" but still doesn't mean anything to them.

Bottom line for those reading, if you no patience to stupid mistakes and unprofessional communication, save your effort & find another primary care provider. If you ever find good one, please refer me to them. I would be very glad.

I honestly appreciate the dr she’s really nice but when it comes to her nurse especially her receptionist she needs new ones because they are so lazy, they never call back if you leave a message saying you want to schedule or know about ur insurance status. They are just LAZY. If you have medical go to Altamed they are so much better and way more helpful extra bonus you can keep up with ur health record online in Alta !

Dr. Buena diagnosed a misdiagnosis of another physician. I will be using him again.

I was treated so well at De La Paz Medical Centre. Their new location is wonderful! The staff is one of a kind. The most affordable Patelet Rich Plasma Facial is done so well at this office! It’s the coolest and most natural rejuvination around for sure. I recommended their office to everyone I know. :)

Great clínica and staff!

Awesome staff has helped me alot even with keeping a better diet just too cool

I don't recommend this Dr.s office. The staff is terrible. Office manager Jose Vazquez is very unprofessional, unpleasant and just plain rude. The front desk Ashley and Lynnette are new hires. So dont expect to get any of your questions or concerns answered. Referrals take forever even when they are urgent!! Appointments take forever. They forget to call you back, or they say they will send it, they dont!! I can go on and on. I found a different Dr.s office that actually cares. I will know longer allow my father to be a patient here either. The lack if care and concern, heart breaking!!! In my own opinion, for your own health, please go else where.

I go to Golden west all the time in fact Dr C is my doctor He's a great guy knows his stuff and will make sure your know what is needed to feel better and He knows his meds I'm sure most do but I had a strange combo of meds when I was with a large medical place that starts with a K, Doctor C took me off of two and replaced it with one and have never felt better !

The office staff has no idea what they are doing. I called to get an appointment however when I got there suddenly they didn't. I told them that they were listed on my insurances website as taking my insurance and was told that they do but they wont take mine. They wasted an hour of my time would not recommend them to anyone.