Top Latin American restaurants in Quintana Roo, Mexico

Best restaurant in Mayakoba. Beautiful restaurant with outstanding food and service. Julio was a wonderful server. He had the best recommendations and has a great personality. You can’t go wrong with any meal, but the duck breast was incredible. Ask Julio if he likes the duck… his response is exactly how good the duck breast is!

First of all it’s kind of ridiculous that water is free everywhere else but $195 pesos here. Additionally, when we went it was at most 30% full so we asked if reservations were mandatory and they confirmed even though it was pretty much empty you wouldn’t be able to eat at Casa Amate without a reservation.

We got the mushroom soup to start and ordered the red snapper and lamb as our mains. That plus a cocktail was $200 USD. Pretty expensive for mediocre food. The mushroom soup was pretty bland. The red snapper was good not great and the lamb was just a poorly composed dish. The lamb was super fatty and they served it on top of a bed of black beans and soppressata which only made it heavier.

The highlight was honestly the free bread and the little bonbons they gave to us at the end.

I would suggest eating at the Fairmont or Banyan Tree instead of any of the Andaz restaurants.

I wish I could rate this restaurant well, but unfortunately the service did not meet the Mayakoba experience. We were told our reservation was made, yet when we arrived, the host was unable to find it. Unfortunately he was unable to accommodate us and made no effort to rectify the issue. We come to Mayakoba yearly and decided to give Andaz a try, unfortunately would not return nor recommend. The service does not even compare to its sister hotels.

Food are only ok. No surprise at all. Need some work on the atmosphere. AT least to know which AC vent is dripping water and prevent to offer that table to customer. Also, testing lighting may not be a good idea during customer are reading menus and/or eating. With the same price and quality of food, you can have 2 or more meals from other Restaurants in the same hotel.

Casa Amate used to be the best restaurant on the larger Mayakoba property, we’ve eaten here at least 4 times previously in 2021 and 2022, but for our most recent visit (2023) it does seem to have lapsed a little, at least in some respects.
The overall ambience is still lively but we had to move tables due to a dripping A/C vent, and found another diner who had a similar experience with a wet seat from another dripping A/C unit and had to move. Also whilst most of the rooms are comfortable and pleasant, the chairs and tables indoors are poorly chosen, in terms of mismatched height, so as make it slightly uncomfortable to sit and eat (we’re 5’8” and 6’0” tall, so fairly average I’d think)
The most important thing of course is the food, and on our 4 previous visits Casa Amate has never failed to impress, delivering outstanding food every time (so much so that we seek the restaurant out when we aren’t staying at the Andaz). This time though the food was disappointing, still good, but when the bar has been set as high as it was from our previous visits then serving food that’s ‘only’ good is a disappointment. The Tositado starter was a highlight, and very good, but the red snapper main course was good but not great, whilst the Uraguayan Chupin was simply too intense on the tomato flavor and overpowered the fish, again not bad but also not great.
Perhaps just an off day, or perhaps the restaurant performs better with meat-centric dishes that we’ve had in the past rather than fish. Overall it’s still worth a visit, but set expectations a little lower than previously and maybe stick to meat dishes.

This place definitely exceeded our expectations. From the amazing ambience and beautiful decor to their outstanding service and exquisite cuisine. And the lagoon view is just magical. They are one of very few places in the country that have a license to serve totoaba fish, so I would definitely recommend trying it!

I dined here on Thanksgiving evening and was treated to the most excellent service possible. Supervised by the Manager, Francisco.

A beautiful 5 star restaurant in a lovely setting for indoor or outdoor dining.

A complimentary cocktail with an excellent bourbon was served.

It was a fixed menu meal with a delicious
appetizer. It was, I'm guessing, a deconstructed
carrot to die for.
A turkey breast roll with stuffing was excellent.

The Chef and Francisco are both from and trained in Mexico City. Both men are extremely professional and personable.

The bar area resembles a private room in a mansion, well stocked with an excellent variety of wines and liquors.

Francisco suggested dessert on the terrace which was perfect.

Transportation on the grounds was provided by shuttle carts.

An excellent experience with fantastic food and world class service.

We stayed at Andez for 6 days and had breakfast here almost everyday.
I would definitely recommend the ala carte over the buffet. I wouldn't give more than 3 stars to buffet but the breakfast on the menu are pretty good.
The grilled avocado and the salmon brucshette was our favorite. Oh! And the green juice was the staple drink for us!