Top Medical laboratorys in San Diego, United States

Your billing/ customer service sucks. Doesn’t know how to bill insurance company. Continues to bill me. Bcbs has requested more information and you haven’t inquired and continue to harass me. I am letting my doctors know not to use your services here in Florida.

They do not answer the phone. Called 3x, left vms and never received a call back. Looks like they're not getting paid and will be sued if they send me to collections as they seem to be a scam.

The science seems fine and lab results are detailed. Where PL falls down is the back office and support. It can take 15min to never to answer the phones and when I left a voice mail, I did not receive a call back. They are aware they dropped the ball with my insurance which took months to resolve. I can not recommend using their services and strongly suggest your physician find an alternative lab for genetic testing.