Top Rehabilitation centers in Scranton, United States

I was treated with the outmost,compassionate, caring,loving ways. They brought me a long way. I really can't explain how wonderful the care I was given. I would recommend coming here for your Rehab,medical needs. I can't thank the staff here enough for their care I was given.THANK YOU AGAIN!
Dr.Dodge
Abdul the nursing staff & cnas.
Rehab
Love from the bottom of my heart ❤️

My Uncle was in here after being in the ICU. He was sent here for rehabilitation and physical therapy. Unable to use his arms and legs. They sat his food in front of him for hours and didn’t feed him. He fell and they left him on the floor for God only knows how long. My cousin heard them talking rude to my uncle when she was on the phone with him. They also refused to give him his medicine. Then when my mother and 97 year old grandma went up there and signed him out because he wasn’t getting cared for. The employees stood in the door way and watched them struggle with him while laughing at them. One employee came outside to tell him “that’s what we told you about leaving” and then accuses my mother of trying to steal their wheelchair (it was our personal wheelchair we were using). This place needs to be shut down. It’s slack!

My aunt arrived at Lake City as a diabetic amputee with a G-Tube. My aunt's sister had been making regular trips to check on her and what she discovered was beyond heartbreaking. There are literally NO WORDS that can truly describe what happened to her while she was there. My aunt was being severely neglected. They were not brushing her teeth; there was visible plaque build-up. They were not washing her hair; her pillowcase was covered in sebum. She had bruises on her body in the shape of hand prints and had previously told her sister that they were hurting her. Her sister noticed that she was losing weight & found out that they were cutting her meals down to three Glucerna shakes when she was supposed to have four daily. They were also inappropriately "watering down" the few shakes she was being given, so she was always hungry. She would beg for milk at night and they would refuse to give her any stating that "she wasn't allowed to have it" when that was not at all true because the main ingredient in her shakes is MILK protein concentrate. We asked several times what her weight was when she first got there versus what it was at that time but they refused to disclose that information. My aunt was also catheterized. During a visit her sister noticed streaking around her abdomen which she was later told was a sign of an infection. Her sister checked the catheter and discovered visible "debris." We hired someone we trusted to go to Lake City to help take care of her but the facility quickly stopped that from happening stating that it was "their job." The sweet lady we hired was forbidden to return (no witnesses?). They were also supposed to be propping her arm up to keep it in the correct position & they weren't doing that either. As a result, her arm had become "crooked" at the wrist causing her hand to twist away from her body like a stroke or cerebral palsy patient. Her arm didn't look like that when she first got to Lake City. Sadly, she was also consistently being denied adequate pain management medication. WORST of all - when my aunt arrived at Lake City, she had two FLAT bedsores that were on the mend. One day during a visit, her sister smelled something putrid, just like a bowel movement. Her sister checked her diaper & it was empty. It turned out that my aunt's once FLAT, healing bedsores had degraded to STAGE 4 TUNNELING bedsores and the odor that my aunt's sister noticed was because her bandages had not been changed in THREE DAYS! Pictures were taken as evidence. Next, everything was brought to the "director's" attention who, of course, did absolutely NOTHING about it. In fact, Lake City's "cover-up" for the heinous things my aunt was reporting was to say that she was suffering from dementia, which is absolutely not true. How low can you go? After that, we filed a complaint with the appropriate government agency and worked toward getting her moved. We knew that if we didn't get her out of Lake City, she would have died there. Wouldn't you think that at some point Lake City would have notified the family of her deteriorating, life-threatening condition and advised that she seek emergency care elsewhere immediately?! Nope. Nobody ever said a word. Instead, they left her there to rot. My aunt was finally relocated yesterday to a nearby hospital where an emergency cleaning was performed on her bedsores. She lost so much blood during the procedure that she had to have a transfusion. That was the most recent update from my aunt's sister. To treat helpless people this way is beyond inhumane, well beyond cruel. My aunt is a human being with feelings. Day after day Lake City was collecting her money while my precious aunt lay there suffering purposely at their hand. Can you imagine how she must've felt especially late at night? Lonesome, scared, sad, hungry and hurting? It's enough to make you sick to your core. Thank God for her sister who was the only one located close enough to her to be able to visit her regularly. PLEASE take my advice and look elsewhere. Lake City is dangerous and has zero regard for human life.

After a horrible stay at Allied, I moved my dad to Greenridge. What an amazing 🤩 difference!! Within a month, he was already mentally 100% better!! The nurses and aides are wonderful!! ❤️ Katie, Colleen, Alex , April 🙏 thank you for going above and beyond .

When I walked in the first day, all I could smell was urine! The person I was there to see wasn’t able to get out of bed unassisted and they didn’t have a bedpan!! They put a “diaper “ on her and told her to use the bathroom in the diaper!!😡 Really!! When we asked if I could go buy a bedpan myself, we were told to wait and let her check because they were supposed to have went to Florence “yesterday “ She came back with a plastic bedpan!
With that said, the speech therapist “Wendy” and Physical Therapist “Steve” were very nice and seemed to care about the patients as well as their family members.
You still don’t want your family members here

My grandmother resided here for almost 2 years before her passing in July of this year. The nursing staff was amazing and so helpful when she needed anything. The communication with any changes from the administration to family was great, keeping us up to date on anything and everything. This was such a good feeling especially during covid when we could not see her in person. I would definitely recommend for the care of a loved one.

Currently caring for my mom and staff and nurses have been wonderful. Looking forward to the care and compassion they have showed over the last week. This facility allows for the family to bring simple things to make life easier for her. They have suggested on her arrival an electric recliner they have on site not being used to help with her non weight bearing healing process. This is a small gesture that means everything to someone who is not mobile and needs to heal. Excited for the staff and patients to get this quality of care in the NEPA region. Keep up the excellent care ❣️

I can tell a HUGE difference since new management took over this year. They have made big upgrades to the facility and it seems that the employees truly care about the residents and providing them with the best possible care. It has been a rough couple of months but the staff goes above and beyond in making it the best atmosphere for my loved one. Highly recommend this facility!!

Over the years I've seen many changes at this facility. The staff members and the Social worker are amazing in their field of work. Even though covid played a major part on changes all over the world, this facility keeps working around the clock making sure that the people are being tended to properly and accordingly.

This place is HORRIBLE. Except a select few the nurses are RUDE. They don't answer the phone ever! Communication is the worst at this place. Please do not send your loved ones here. I hate that my mom ever had to come to this TRASH facility. My mom left the facility with bruises on her body and a swollen ankle that was never reported to me. Please please don't take your family here.

Horrible communication. We’ve called several times, 9 out of 10 times no one even bothers to answer. If they do answer, you’re placed on hold or hung up on. We waited 30 minutes on hold to speak to our Papa to make sure he was doing okay because he’s been in and out of the hospital. We can not visit and rely on phone communication to stay in the loop, they do not care about any of this. Makes you wonder if they’re even doing their jobs taking care of our loved ones when they can’t even manage a phone...

No one answers the phone. It's extremely difficult to get in touch with anyone when they do answer. I'm constantly being put on hold, transferred to someone else (that doesn't answer), or disconnected. The resident line is even worse. With covid, communication is even more important than ever and they have fallen short.

Ben Seagrest has been amazing to our Grandma and he is incredibly thoughtful and passionate about his job and about the residents. We are very thankful that Ben works here and we appreciate his amazing attitude and everything he does. Thank you also to Rachel, Ellen, Melanie, Ann and the entire staff for taking care of our Grandma and for everything you do.

Beautiful wonderful establishment.. Caring and loving staff very friendly and helpful. Would give a 10/10 if I could. Keep up the Great work with everything that is going on COVID related! God Bless you all!!!

I have had friends and family in a couple Saber places. GOGR used to be one of the BEST! The past few months it has gone to downhill and it’s not due to Covid. It’s due to a leadership change. There seems to be a lot of playing games at the top here now and the place and care is paying the price. Sad. My wife and I are sad to see the change.

If you have a family member in this facility you should really consider looking into the care and moving them . The new administration is horrendous !! There are several abuse situations taking place and NO ONE is doing anything about it. Money is being stolen off residents,pictures of dead residents are circulating social media, medication errors and wrong medication including narcotics being given. The Administrator brushes it under the carpet. The Administrator, RCD and medtech Tracey fix the med errors and narcotics so the state can't find the errors. The staff that posted a deceased person are still employed the person who reported this event was terminated. The Business office manger (Ryan )was forced out and made to go to another building because he would not comply with what the Administrator (Jennifer Loy) her boss (Sheila Layo ) and (Diane Risse ) were doing to cover up things going on in the building. Sad place this is turning into. There use to be exceptional care and love for residents here. I hope someone does something , because the state is not doing anything either. Maybe the media needs to be made aware.

I was invited to DJ at their Facility for the Alzheimer’s Walk and also for their Christmas Party for the Patients on both occasions the Patients were so welcoming and happy.
The Staff treat each patient as if they were own family member. I can’t say enough good things about this facility for the staff and all their patients!!

I have worked here for almost two years as a part time receptionist, prior to my retirement I was registered nurse, this facility is great, wonderful staff, great administration and the residents are happy. The facility is always clean and never smells. I have worked in many facilities in my 40 year career and if I had a family member who needed assisted living this would be my choice, people have to realize, no place is better than home but the gardens is the next best thing!!

Fabulous facility would not put my loved one anywhere else! I have worked with both the AL and MC, even the office personnel help with taking care of the residents doing things from folding laundry to making beds to cleaning rooms helping in dining room etc. I would recommend this facility 110%.

This is the first assisted living I've been to where it smells wonderful and is really clean. Residents are in a home-like environment and they have every right to live comfortably. They have complementary items and snacks available 24/7 just in case Residents are hungry after regular dining/meal times. Everybody that's staff plays a role of many to reassure that no matter what conditions/problems are presented, there is always someone there to assist.

nurses and aides are very friendly and helpful. my grandmother enjoyed it there and she had nothing but nice things to say. PLUS some of the nurses weren't to bad to look at either ;) great stay

RNs show confidence, caring attitudes with experience and dedication.

I am not impressed. I have had over a decade of experience dealing with around a dozen nursing homes. I've seen and reviewed the records that have come out of this place. Filling out vital sheets ahead of time... maybe it was a one time thing but still not good when you are counting on that information to make life and death decisions.