Hanifah Kakar

Utterly disgraceful and disgusting behaviour towards patients! I am actually fed up with calling to find out results or booking appointments over the telephone as no one answers… I’ve been on hold for more than half an hour and queue position 1 for atleast 20 minutes now no answer. Once I was inside GP surgery phone kept ringing and I was the only patient waiting to be seen the two ladies in the reception were having a laugh and talking while phone kept ringing. There’s a reception that’s very rude and has disgusting behaviour towards patients she’s normally in the front desk, wears glasses and always in makeup! I must say there are some good doctors and another receptionist Sue she’s great 👍 lovely lady she is, she has the most amazing personality.