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A
1 reviews on 1 places
To be fair, the actual Drs- Edwina, Yip, Edwards (I think) and Mahmood are really good. Those who come now and then as locum can be hit and miss.
Personally never had issues with the receptionists in person or on the phone.
The 3 stars are for the procedures of making an appointment itself. You have to request a call back for an appointment. This is resulting in me and no doubt others, to call earlier than 8:30 or 2pm for a callback to make an appointment. The only thing is, if you get a callback too early, then an appointment may not be made as it is too early! So choosing a time to call for an appointment is pot luck really. The fact in person appointment bookings have stopped is a total farce. So if you call say 8:15am or 1:45pm to make an appointment, you may not even get one because others may have called before you and will get the callback first. I'm getting a headache just trying to explain this. I better take some paracetamol, because I sure as hell am not getting an appointment for it!
Personally never had issues with the receptionists in person or on the phone.
The 3 stars are for the procedures of making an appointment itself. You have to request a call back for an appointment. This is resulting in me and no doubt others, to call earlier than 8:30 or 2pm for a callback to make an appointment. The only thing is, if you get a callback too early, then an appointment may not be made as it is too early! So choosing a time to call for an appointment is pot luck really. The fact in person appointment bookings have stopped is a total farce. So if you call say 8:15am or 1:45pm to make an appointment, you may not even get one because others may have called before you and will get the callback first. I'm getting a headache just trying to explain this. I better take some paracetamol, because I sure as hell am not getting an appointment for it!