Victoria Thomas

Really good experience as an outpatient seeing consultant Dr Bailey. I left feeling heard, reassured, with all of my (many!) questions answered thoroughly, and my clinic letter covered all aspects of the consultation in detail - I still don’t know how Dr Bailey managed this without taking extensive notes! I was able to book my appointment directly with her secretary, and payment for the consultation was straightforward. Paying the hospital invoice for associated costs was more difficult as the invoice number wasn’t recognised by their own automated system, but this didn’t reflect on the care and expertise I received.