Jackson Deckard

Went in person to pick up package, couldn't until it was delivered unless I wanted to pay for "package intercept." Okay, reasonable, on me for not doing my research. Employee tells me I can do it now, so I do, and then I pay $30 for the package intercept, even though i've already PAID for the package and shipping. Get back in line after doing it, then the manager says we can't get it to me as it's already been shipped out to the next dist center. I couldn't even get a refund. Not only does USPS make it intentionally difficult for someone to get their package, the employees will make you spend an additional $30, then be wrong, have you waste $30, unable to offer a refund. What a joke