Maria Shah

Lied on the phone and said the prescription was ready and when I arrived they didn’t have the items. Then a rude staff member who looked like she wanted confrontation, treated my very gentle and loving 2yr old son very aggressively. She tried to blame him for a broken cream whilst he was in my hands and said she will be sending the police to our home for him. she would not give me her name but threatened that she had access to my families personal details. Unsure what she was trying imply when she said that. Some form of upper hand in her eyes, what was she going to do send her family to my home? She also said “i should learn to control my son”!! WOW just WOW. Disgusting manners and lack of respect. Refused to do my prescription but then did it it when doctor reception got involved as I told them what she’s just done. I asked to speak to a manager and they said he isn’t in till tomorrow I called in 1hour later on the same day as I forgot to get the time for the manager and a manager answered and apologised and explained she must of assumed and were not sure how long the product was damaged.