NNK B

Absolutely disappointed with this pharmacy. My prescription was sent to them on Tuesday 17th November 2020, however, due to them not having one item, they told me, I would receive my medication by Thursday 19th November 2020. That never happened, so I called them on Friday 20th November again and the lady at the other end of the phone told me that their driver had my medication and it would get dropped off to my address before the end of his shift. I called her at 2.15 pm and by 6pm, I still had no medication, so I called again and they told me that their delivery driver had my medication and would drop it off most definitely, before his shift ended, bearing in mind, they close at 6.30pm. I never received my medication and now I have no medication and have to wait till Monday 23rd November 2020 to sort this mess out. It’s really distasteful, how dishonest and unprofessional, these people were and why they felt the need to lie to me about receiving my medication. My GP sent it to the wrong pharmacy also. I don’t usually go to this pharmacy and I definitely shall not ever return to it either. I will be complaining to The State Board of Pharmacy, due to their negligence and dishonesty. Not impressed to say the least. This is patient care that is being messed around with. Fix up!