Raquel Bms

The girl working there is so rude, My friends ordered drinks without dairy because they are both vegan and she made both with dairy - which is fine, mistakes happen- they also asked no caramel drizzle and she put it on, she used the same blender they used on my drink (with dairy) not the non dairy blender. We asked about her using the same blender and if she definitely used oat milk when we saw her using the dairy one and she lied and said yes it was oat milk. We saw her put dairy cream on the top of the vegan drink and when we asked about it she scraped off the dairy cream from the top and added soya cream onto the same drink and was extremely rude, we could hear her complaining and getting mad at the situation and not even apologized. My friends were so uncomfortable with how the drinks were made/cross contamination she had to return the drinks.
The guy in the cashier - I think he’s a supervisor there- was very polite about it and was very understanding, he apologized while the girl was angry about it.