Bersibeth Pfel

Not sure about other offices in this building but the Vocational Rehab counselors are very unreliable. They reassure you that they will pretty much have your back and keep their end of the "contract" as long as you keep yours. Except! They really dont have to meet the promises they've made or information they have provided to you because there isnt any consequences for their mistakes... I have only been in the program for two months and I am already dissapointed. My emails never get answered unless I call (after waiting at least two weeks for a response). I was told incorrect information that made a huge difference in my studies and I found it difficult to trust the counselor that was provided to me. He was very uninformed and just pretty much "winged" the process... I should have stayed with the gi bill honestly. I had more resources and more control over those resources. Rather then having to BEG my counselor for help. It's disgusting.