Local Guides World

Shounak Bhattacharjee

1 reviews on 1 places
Barista
2023 Sep 20
I recently visited Barista Park Street in Kolkata with high hopes of experiencing their legacy of specialty coffee and continental food, but sadly, my experience left much to be desired.

👎 Service: The service was extremely poor. Upon entering, no one directed us to a seat, and we had to wait a while just to find out we needed to prepay for our order. The staff was inattentive when taking orders.

👎 Food and Coffee: The prices were exorbitant for the poor quality. Coffee was unpleasantly bitter, with hints of stale, extra dark roasted beans, with a miserably failed latte art. Other food items were tasteless and cold, including soggy french fries.

👎 Misleading Guidance: The staff misguided me on portion sizes, causing me to order more food than needed. This unnecessary addition inflated the bill by at least 30%.

👎 Ambiance: The cafe's ambiance was quite ordinary, nothing exceptional to note.

👎 Table Setup: All the food arrived at once, making it uncomfortable to dine due to the tight table setup.

👎 Limited Variety: The availability and variety of coffee accompaniments like croissants, cookies, and cakes were disappointingly limited.

Here are some specific things that Barista Park Street can do to improve:

# Train staff to be more attentive and helpful.
# Improve the quality of the coffee and food.
# Be more transparent about portion sizes.
# Create a more inviting and comfortable dining atmosphere.
# Offer a wider variety of coffee accompaniments.

Overall, my visit to Barista Park Street was far from satisfying, with subpar service, overpriced and mediocre food, and a lackluster atmosphere. I don't think I will be returning anytime soon.