tiki

So happy with how promptly the clinic responds to email and always calls to schedule a follow up appointment. Booking appointments and everything leading to it had been a smooth experience so far! We like our pediatrician Dr. Marla Guralnick. Really well managed admin team!

Cindy - the Asian receptionist is downright rude and inefficient. Never responds well to any requests. I called the office to ask for our baby's first vaccine records, the receptionist exclaims "why do you need it anyways? It sounds strange". When I pushed to tell her it's not strange to keep your own kids vaccine records, she says it's not urgent anyways and hung up the phone. It's very frustrating to deal with the Asian receptionist, really really rude.
Whenever I call the office and hear her voice, I know I won't be helped. Get rid of her - she is nightmare, extremely annoying!

Pam, the other receptionist is just great!