Local Guides World
Joel Molloy
2 reviews on 1 places
Like quite a few comments here have pointed out, this place deals in fraudulent activity.
The ticket to summer promotion for example had a promotion of spending $70 in a transaction and getting $110 plus points. This never happened though. Both myself and my partner loaded cards for our group, multiple times each but the $70 ones were not honoured for the promotion. I have attached the bank statement to prove the purchase.
So that's about $80 in extra that they advertise for, but won't honour. Pure fraud. When approached, the blond manager lady was not only shockingly rude, but said there is nothing that can be done. Don't like it, email management
A course in customer service and manners would work wonders for this woman. My whole group was shocked at the way she talked. To the point part of the group didn't want to initially stay. We were also given notice over and over of the closing times even though we had arrived over an hour before scheduled closing. I get it, working the closing shift is terrible. Going by the staffs attitude I presume they are paid minimum wage at most.
We asked about the clip and climb and high ropes, all closed. Manager said no staff to run it and they wouldn't do it this close to closing time. She was shockingly rude and shallow.
As per other reviews a lot of the machines are broken and not reading the cards right at all. The axe throwing for example is so broken you can miss the board entirely and register a bullseye.
Our cards supposedly had free blue games as part of the deal as well. Where are these games though? I asked the staff and was told to just go to the back of the store, where again half the machines are not working..
It's a shocking place and it's clear by the reviews here alone they actively participate in fraudulent activities, I guess they just hope people will get over it. At least that's the message the blonde manager/supervisor portrayed.
It's not worth visiting this location, I'll have to take this further as I am quite an advocate for consumer law and it's clear they aren't.
The ticket to summer promotion for example had a promotion of spending $70 in a transaction and getting $110 plus points. This never happened though. Both myself and my partner loaded cards for our group, multiple times each but the $70 ones were not honoured for the promotion. I have attached the bank statement to prove the purchase.
So that's about $80 in extra that they advertise for, but won't honour. Pure fraud. When approached, the blond manager lady was not only shockingly rude, but said there is nothing that can be done. Don't like it, email management
A course in customer service and manners would work wonders for this woman. My whole group was shocked at the way she talked. To the point part of the group didn't want to initially stay. We were also given notice over and over of the closing times even though we had arrived over an hour before scheduled closing. I get it, working the closing shift is terrible. Going by the staffs attitude I presume they are paid minimum wage at most.
We asked about the clip and climb and high ropes, all closed. Manager said no staff to run it and they wouldn't do it this close to closing time. She was shockingly rude and shallow.
As per other reviews a lot of the machines are broken and not reading the cards right at all. The axe throwing for example is so broken you can miss the board entirely and register a bullseye.
Our cards supposedly had free blue games as part of the deal as well. Where are these games though? I asked the staff and was told to just go to the back of the store, where again half the machines are not working..
It's a shocking place and it's clear by the reviews here alone they actively participate in fraudulent activities, I guess they just hope people will get over it. At least that's the message the blonde manager/supervisor portrayed.
It's not worth visiting this location, I'll have to take this further as I am quite an advocate for consumer law and it's clear they aren't.
This place truly is amazing. The care and attention to detail is another level
I felt like I had been transported to another world as I explored the area. The avatar set up was Nice touch as well
Definitely recommend for anyone interested in fauna or taking some amazing photographs
I felt like I had been transported to another world as I explored the area. The avatar set up was Nice touch as well
Definitely recommend for anyone interested in fauna or taking some amazing photographs