katherine ombrellaro

Scheduled an appointment for waxing and was met by a rude and informal technician, she applied burning wax to my skin, not asking once if I was comfortable or the temperature was bearable, she waxed several leg areas twice, leaving others unwaxed, these unwaxed areas she attended with wax and cloth strips she had already used; in the middle of my full leg wax she removed her gloves and threw them at me, changing gloves for what I imagine would be the remaining 3/4 of my full leg wax. At this point I Immediately rose from the table and left. Expected five star technique and service, fully disappointed. Took my business to Tricoci, which I fully recommend following my next-day full brazilian, full leg and underarm appointments.

After switching to service to the public this fall, reservations are highly unstable; Cowshed team have cancelled reservations which i made 4 weeks in advance twice now. Have moved my mani, pedi, waxing, massage and facials to Tricoci where service and price are 5 star.