Local Guides World
Meredith Tapper
1 reviews on 1 places
I have lived in this building for over a year and am writing this review for anyone considering moving in here. Choose a different building! If you are looking at FiDi right now, there are much nicer buildings with much better deals. The management company here is rude, unhelpful, hostile at times, and not interested in accommodating current tenants, as they are only focused on high turnover tenants such as students for nearby Pace. I will explain in detail.
The actual staff - doormen, maintenance and super - are lovely people who are friendly, take pride in their work, and are super responsive.
The management company's approach is diametrically opposed. They seem personally insulted, if you get a reaction at all, from any question or feedback from tenants. When half the elevators didn't work for over 6 months, they did not provide any updates or express any urgency despite all the tenants expressing frustration daily. When scaffolding appeared all over my main window right after I moved in, and I asked what it was for and how long it would be there, they gruffly answered that there was an email about this several months ago (when I did not live here...).
If you are considering a doorman/amenities building - think again about the perks you expect. This building will not allow you to leave prepaid packages for UPS, USPS or Fedex here, despite that being a very common reason for having a doorman building in the first place. There are expensive, old laundry machines on 3 floors - not the "every other floor" they market to you when you are touring the space.
There are no amenities to speak of! The Yelp review oddly shows a "resident lounge" with a pool table. There is absolutely no lounge here. There is a terrace on the 11th floor that is open a few months with a few basic benches, but it is nothing like any of the nearby buildings that have real loungers, BBQs, pools, game spaces, etc. What exactly are you paying for? The "fitness center" is a tiny and pretty gross space split over two floors, with a few very old and basic treadmills and bikes, and not even a complete set of basic levels of dumbbells, no kettlebells, etc. You can get some basic cardio in during the winter, that's it. If 2 people are in there (pre-Covid), it's too tight. There is no bike room, storage, etc. Nothing to justify the pricing, especially in a current market when the renter has a ton of options.
The apartments are very old and outdated, feeling run down, even though this has not been residential space for very long. The appliances are on their last leg, with no interest in replacing them, and the floors are buckling and opening up (since they use cheap fake wood squares glued down to the floor) all over the place. I have gaps in my floor that trap toes and socks, and odd cotton bits coming out of other squares. The windows can't be opened more than a crack (and the company refused to unlock mine for more air flow during quarantine even when I offered to sign a release and confirm I have no children or pets), and the AC units are so old and clunky that they don't have auto-off functions (and make a lot of noise). The paint is so cheap that it turns black when anything leans against the wall, like a stool or a bike.
Don't expect to negotiate with them over rent, regardless of how bad the market gets for landlords. In fact, expect them to send you the renewal papers a full 6 months before your renewal, demanding an answer 2 months later (simply because the law allows them to do so).
I am not new to NYC and have lived in a variety of places, so this is a review based on real perspective. I've considered writing it for over a year, and chose to do so given the company's total lack of empathy or respect during this difficult time, and in fact their apparent hostility to any requests or feedback (such as questions about the elevator issues, package pick up, windows, etc). It's not worth a free month - go get 2-3 free months across the street in a real luxury building.
The actual staff - doormen, maintenance and super - are lovely people who are friendly, take pride in their work, and are super responsive.
The management company's approach is diametrically opposed. They seem personally insulted, if you get a reaction at all, from any question or feedback from tenants. When half the elevators didn't work for over 6 months, they did not provide any updates or express any urgency despite all the tenants expressing frustration daily. When scaffolding appeared all over my main window right after I moved in, and I asked what it was for and how long it would be there, they gruffly answered that there was an email about this several months ago (when I did not live here...).
If you are considering a doorman/amenities building - think again about the perks you expect. This building will not allow you to leave prepaid packages for UPS, USPS or Fedex here, despite that being a very common reason for having a doorman building in the first place. There are expensive, old laundry machines on 3 floors - not the "every other floor" they market to you when you are touring the space.
There are no amenities to speak of! The Yelp review oddly shows a "resident lounge" with a pool table. There is absolutely no lounge here. There is a terrace on the 11th floor that is open a few months with a few basic benches, but it is nothing like any of the nearby buildings that have real loungers, BBQs, pools, game spaces, etc. What exactly are you paying for? The "fitness center" is a tiny and pretty gross space split over two floors, with a few very old and basic treadmills and bikes, and not even a complete set of basic levels of dumbbells, no kettlebells, etc. You can get some basic cardio in during the winter, that's it. If 2 people are in there (pre-Covid), it's too tight. There is no bike room, storage, etc. Nothing to justify the pricing, especially in a current market when the renter has a ton of options.
The apartments are very old and outdated, feeling run down, even though this has not been residential space for very long. The appliances are on their last leg, with no interest in replacing them, and the floors are buckling and opening up (since they use cheap fake wood squares glued down to the floor) all over the place. I have gaps in my floor that trap toes and socks, and odd cotton bits coming out of other squares. The windows can't be opened more than a crack (and the company refused to unlock mine for more air flow during quarantine even when I offered to sign a release and confirm I have no children or pets), and the AC units are so old and clunky that they don't have auto-off functions (and make a lot of noise). The paint is so cheap that it turns black when anything leans against the wall, like a stool or a bike.
Don't expect to negotiate with them over rent, regardless of how bad the market gets for landlords. In fact, expect them to send you the renewal papers a full 6 months before your renewal, demanding an answer 2 months later (simply because the law allows them to do so).
I am not new to NYC and have lived in a variety of places, so this is a review based on real perspective. I've considered writing it for over a year, and chose to do so given the company's total lack of empathy or respect during this difficult time, and in fact their apparent hostility to any requests or feedback (such as questions about the elevator issues, package pick up, windows, etc). It's not worth a free month - go get 2-3 free months across the street in a real luxury building.