Diana Aponte

I am so disappointed with this salon. 147 dollars for a quick trim and a root touch up without my blow out.I felt was being rush since I sat in the chair. I was referred to this salon because of the great work you guys do, but it turns out the service I rec’d was totally different than what was told to me. I explained to the front desk I have a lot of hair and it needed some TLC because someone butcher my hair prior to this session. I wanted to walk out of this salon with a stylist that I can trust will do its job because I was told she is the best. I didn’t expect to be pass on to someone else to finish the work because I expect to pay someone who was referred by your staff who does great work. The stylist never section my hair to make sure the layers were even. And, now my layers are uneven. If she knew it will take longer than what she is expected she should of say sorry, but I can’t take you right now because I need to devote more time to your hair. I was not expecting it to be perfect, but the goal was to walk out of your salon with no doubt that your stylist did her job. The person who referred me to your salon has the same type of hair as mine, and I figure it will be a no brainer the stylist could work my hair. I requested the same stylist who did my friend’s hair, but your staff referred me to another stylist instead. When I walk out of your salon, I felt like I had a cut and a root touch up from Hair Sense at Monmouth mall. I felt so out of place when I walk out. Again, 147 dollars for a quick trim and a root touch up. I am really sad. Wait, 167 includes a tip as well.At this point, I don’t want to step into another salon for a long time. I mean a long time. I am still baffle.