Local Guides World
Jordan Ray
2 reviews on 1 places
Unfortunately a few years ago we had a really poor experience with Open Arms Preschool’s summer camp. We enrolled our son for camp hoping to prepare him for preschool & upon picking him up on the first day of camp one of the Open Arms employees who had been helping with his classroom that day, asked me while she was helping him in the car “does he receive services?” . That of course caught me a bit off guard , was a question on the intake forms to which I marked “no” and I asked her if she was referring to his speech, to which she replied “well anything.”
The fact that this happened two summers ago and is still carved into my mama heart has made me feel obligated to post this review.
As a mother sending her child to a school setting for the first time & after a crazy pandemic, that crushed me. I hope that no other parent has experienced that or will experience hearing something so harshly asked to you about your child. I had never met this employee, I had not even had much interaction with the school at this point & that was how the situation was approached.
I did immediately, that day follow up with the employee and the director just to get more clarity and then followed up after I received a response that “she just wanted to help”, to unenroll him. As a parent of a daughter with special needs in LCPS ECSE program, I hope training has been or can be implemented to help employees of Open Arms with their sensitivity and understanding of better ways to communicate regarding concerns for a child. It also takes more than one interaction to learn a 3 year old.
I believe is something has stayed on my heart this long, and the face that I did address it with the school, I should probably leave a review.
The fact that this happened two summers ago and is still carved into my mama heart has made me feel obligated to post this review.
As a mother sending her child to a school setting for the first time & after a crazy pandemic, that crushed me. I hope that no other parent has experienced that or will experience hearing something so harshly asked to you about your child. I had never met this employee, I had not even had much interaction with the school at this point & that was how the situation was approached.
I did immediately, that day follow up with the employee and the director just to get more clarity and then followed up after I received a response that “she just wanted to help”, to unenroll him. As a parent of a daughter with special needs in LCPS ECSE program, I hope training has been or can be implemented to help employees of Open Arms with their sensitivity and understanding of better ways to communicate regarding concerns for a child. It also takes more than one interaction to learn a 3 year old.
I believe is something has stayed on my heart this long, and the face that I did address it with the school, I should probably leave a review.
We have absolutely had the best experience since my daughter has started receiving services at the Arc of Loudoun. Tayler and Tess have been so wonderful to work with. We have even switched our speech services to Arc recently & are waiting for an OT slot to open. The professionalism and knowledge that the staff here has, is so comforting and impressive. Everyone has been so friendly even if we do not work directly with them. My daughter’s confidence has improved so much. We are so thankful that our developmental pediatrician at Kennedy Krieger highly recommended Arc.