BlobOfAwe

My girlfriend was trying to get a refill for her prescription, which requires 2 minutes with a specific doctor. She requested this doctor, and they booked her an appointment during a time when that doctor is not available! She attempted to call for same day booking, called right at the start of the day. She was forced on hold, and they automatically hung up on her 4 times! There was no callback option, no way to save a spot, no online booking option. This is outrageous and an administrative garbage heap. This could be fixed by a 6th grader with 2 braincells. Unacceptable