Zane Buchanan

While I recognize that public medicine is overwhelmed right now, this clinic is truly impossible to get ahold of and has been for the past couple of years I have been with them. They rely on a booking app but there's a 0% chance that anyone will answer if you call. This poses major issues when they are needed by pharmacies or specialists to transfer information. I have come to accept that if I need to speak to staff I need to walk 2 km to the office and do so in person (during hours that always conflict with my work). I'm seeing countless reviews with a similar perspective so it's surprising that they won't adapt to what is needed by their patients. In Vancouver, it's very difficult to switch GP's so I really hope that they do something to facilitate their patient base in regards to their lack of accessibility.