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Pegah Faridi
1 reviews on 1 places
Update:
I received a reply from the staff soon after my initial review. I called back and talked to Natasha. She was super nice and helpful. Staff were available for a virtual tour and they patiently responded to all my questions and followed-up with an email after the tour was done.
I’m looking for apartments in Bellevue and I was really excited when I found LUX but it seems the staff don’t care about vacant units at all. I booked a virtual tour, no one joined the call. They never responded to my voicemail. I called a few times but no answer. Finally I was able to get hold of them yesterday and they were supposed to send me an email with all the fees and walk-through of the units available but I didn’t receive any email. I even called again today to remind them but no response. I’m wondering if they even care about people living there because obviously they don’t care about getting people in!!
I received a reply from the staff soon after my initial review. I called back and talked to Natasha. She was super nice and helpful. Staff were available for a virtual tour and they patiently responded to all my questions and followed-up with an email after the tour was done.
I’m looking for apartments in Bellevue and I was really excited when I found LUX but it seems the staff don’t care about vacant units at all. I booked a virtual tour, no one joined the call. They never responded to my voicemail. I called a few times but no answer. Finally I was able to get hold of them yesterday and they were supposed to send me an email with all the fees and walk-through of the units available but I didn’t receive any email. I even called again today to remind them but no response. I’m wondering if they even care about people living there because obviously they don’t care about getting people in!!