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Veronica Lacchese
1 reviews on 1 places
Tried booking a half day charter for 2 boys. Called with no answer, sent an enquiry online with no answer and when I sent through a text I received an angry call back by Alan who was arrogant, obnoxious and said he was too busy to get back to me. I simply asked if they were still in business since it had been almost 2 days with no response. Clearly has no idea how to run a business or show any respect to a potential customer. Here is a helpful tip - when someone is trying to purchase the service you provide you call them back and say “My apologies for taking so long to get back to you, how can I help you?” Not “YOU ONLY SENT THE EMAIL YESTERDAY AND I’VE BEEN BUSY”. Didn’t even state who he was when he called, just went straight to abuse. As a business owner myself, absolute disgraceful behaviour!