Local Guides World
S Salam
1 reviews on 1 places
Next to impossible to get a routine appointment. Tried for weeks to call when the appointment line is meant to open only for it to cut off saying they are closed. After trying repeatedly for 20mins finally get into a queue of 30 only to be told there are no appointment left, try e-consult. Tried repeatedly on e-consult, it's either not open on time or the options don't apply. Told to book on the online system at 7pm when new appointments become available...go online at 7pm, no appointments available!
Taken around the houses multiple times, given a routine appointment with a pharmacist technician, who booking line assured twice would be able to issue the medication. Had the call... Told can't issue it, you need to routine appointment with a doctor.
Had to call 111 three times to get emergency prescription!!! Pointless waste of time, energy and resources just for a 5min call with a doc!
Made an email complaint explaining how we've done everything possible to get a routine appointment only to receive a disgraceful reply implying we're trying to somehow shortcut the system.... You need to follow procedure and make a routine appointment. Utter farce! I would rate them 0 of that was an option. I will be filing an official complaint with Ombudsman and strongly advise you go elsewhere.
Taken around the houses multiple times, given a routine appointment with a pharmacist technician, who booking line assured twice would be able to issue the medication. Had the call... Told can't issue it, you need to routine appointment with a doctor.
Had to call 111 three times to get emergency prescription!!! Pointless waste of time, energy and resources just for a 5min call with a doc!
Made an email complaint explaining how we've done everything possible to get a routine appointment only to receive a disgraceful reply implying we're trying to somehow shortcut the system.... You need to follow procedure and make a routine appointment. Utter farce! I would rate them 0 of that was an option. I will be filing an official complaint with Ombudsman and strongly advise you go elsewhere.