Amie

Unfortunately we did not have the experience we were hoping for at the Pulitzer. My room was accidently cancelled by the hotel the day before my stay, and they would not offer an adjusted room price (as it was a few hundred dollars cheaper than when I initially booked). Reception would not provide an upgrade (even though they were available to book) or the price adjustment, just a breakfast buffet. Our room did not have a view of the canal like advertised, and had a musty smell. While the location is absolutely amazing and the lobby ambience is lovely, I don't think I'd stay here again given the price.