Mercy King

This is place is unprofessional and their time frames for pairing a child up with a therapist is so LONG. I waited over a month going into two months now waiting for somebody to get back to me to pair my 12 year old that truly needs therapy at this time. The time slots available are not acceptable and prior within the first session/overview with somebody I already advised my child would need AFTERNOONS as she’s in school. They advised I would have to wait AGAIN to pair her up with somebody during the time frame as requested. Unprofessional, wait time for a therapist way too long, and the follow ups are extremely unacceptable. I could have had my child in somewhere else by this timeframe! I advise anybody to not take your child here. They don’t care & it’s the lack of empathy of us parents having to WAIT for our child to get therapy.

This place seems to lack caring about the therapy of children and doing their job. I’ll never understand how people have a DEGREE and went to college but lack the basic needs/wants of actually doing their job and helping people. You can tell many people don’t like what they’re doing and this facility is one of them. Even the people that answer the phone to assist sound MISERABLE. I seen a recent comment of a review that said this place has LACKED what they are entirely.. that statement is true. This place needs to get it together.

I hope people read this review from the company as this could be a reminder that what you do for people is extremely important. Don’t forget your face and what you worked hard for to get where you are. Truly A SHAME

They go above and beyond for the community and during the hard ships during the pandemic they have been doing activities and handing out jackets,bikes,food, etc for the community and kids. Thank you so much for what you do!