Local Guides World
Lily Z.
1 reviews on 1 places
DO NOT stay here if you need a good night of sleep. We shared our preference with the hotel that we’d like to have a room as quiet as possible. However, at the night of our stay, there was an AFTER PARTY for a wedding that was on the same floor as our room, with only one door in the hallway in between that is NOT sound proof. The wall in our room was literally vibrating at 1am when we tried to sleep. We called the front desk twice; they said they would “talk to their manager”, but the situation didn’t improve. I ended up going to talk directly to the venue manager of the after party myself, before they were finally able to lower the volume at 2am.
Even after the music volume was lowered, we were still hearing party guests talk, walk on their high heels, door opening and shutting loudly…The door of the hotel room is absolutely not sound proof. It is a joke that this hotel is labeled “4 ‘-star” hotel on google—even 2 or 3 star hotels have better sound proof facilities.
Lastly, parking was a nightmare. We arrived at the hotel around 10pm when their gate was blocked. After waiting for 10 minutes we were told that there was no parking space and we need to park somewhere on the street. How could they let more guests book their rooms than the parking spaces they can afford?
Overall, only book your stay here if you don’t mind going to sleep at 3am. This hotel is the definition of poor management and lack of consideration of customer needs. We switched to another hotel after staying there for one night, although we originally planned for 2 nights.
Even after the music volume was lowered, we were still hearing party guests talk, walk on their high heels, door opening and shutting loudly…The door of the hotel room is absolutely not sound proof. It is a joke that this hotel is labeled “4 ‘-star” hotel on google—even 2 or 3 star hotels have better sound proof facilities.
Lastly, parking was a nightmare. We arrived at the hotel around 10pm when their gate was blocked. After waiting for 10 minutes we were told that there was no parking space and we need to park somewhere on the street. How could they let more guests book their rooms than the parking spaces they can afford?
Overall, only book your stay here if you don’t mind going to sleep at 3am. This hotel is the definition of poor management and lack of consideration of customer needs. We switched to another hotel after staying there for one night, although we originally planned for 2 nights.