Oscar

I had my doubts about coming to this theater but went ahead, and regretted it. You think that when you go and see a foreign film, the subtitles will be clear..well they were cropped out. Several people went to tell the staff to fix the issue but they couldn't do it. They never even came to the auditorium and gave us any updates or communication. So we left and met with Victoria the "manager" who, with quite a bit of an attitude, reluctantly gave us a refund. It almost seemed like she didn't care about a customer's experience and even raised her voice in frustration at me for not quickly presenting a physical card when I told her the tickets were paid using Google Pay. No apology, no thanks, no goodbye. Is Regal really that broke that they can't hire competent front line employees to take care of their guests? Definitely not coming back to Regal - sticking with my usual Cinemark Orange theater. Don't ever want to deal with another bad movie night experience.

Latin gay club on Sunday with a drag show. There's a cover and they take cards inside in case you're not carrying cash. Great show good music but small place. Will definitely come back next time when in SF.