Kristina Bachstein

Made reservations and pre-paid for 2 hours. Arrived, got to our lane and sat and had to wait for them to start our game as they forgot to set up lane. Then during the game bowling pins got tangled and had to wait for 20 minutes to get them detangled. So after basically wasting a 1/2 hour of our time we ended up only playing 1 game. Went to check out to see about getting a refund for the time not used, was told if you pre-pay you are in eligible for any kind of refund. Needless to say we won’t be returning.