Local Guides World
Jane Tilleman
2 reviews on 1 places
Great place to watch fireworks. Too bad it rained. The lightning was actually a cool addition to the man made lights!
If I could give a negative number rating, I would. I booked a reservation for a puppy to be shipped to my friend in Myrtle Beach. The cost was 244.00 and was supposed to take 6 hours. The employees at Newark were less than helpful with what I needed to do and gave me half hearted, abbreviated, cryptic, instructions. I was visibly distressed, not wanting to ship a 12 week old toy poodle puppy via cargo. Finally crying hard, they notice I was upset and made some sort of comment like "Are you ok?" So I left that little precious puppy with Delta, trusting he would get to Atlanta and be transferred to Myrtle Beach. Fast forward 6 hours and my friend calls me crying that no puppy is there and they do not know where he is. I gave her all the information I had again, and waited. The agent who worked for the airport in SC, not for an airline, finally tracked him down to Atlanta, where he was forgotten and not transferred. They told the agent he would go to a kennel that night and be fed and cleaned up and flown out in the morning.
He finally arrived that next morning. Many people lost sleep and cried over what this little 3 pound puppy endured. He arrived lethargic, covered in his own excrement and was dehydrated and refused to eat or drink. Luckily this has a happy ending, but it took vet interventions. Do not ship live animals via Delta Cargo. There was no regard for us as customers, no communication to inform us about his delay, no due diligence taken to make sure the puppy was going to arrive safe or healthy. We doubt he was fed, watered, or taken to a kennel, honestly. And furthermore, Delta offered no apology, no offer of refund, nothing. They lost his vet record and papers. If I had more disposable income I would get a lawyer and sue for all the money back, parking, vet bills and pain and suffering for him and 4 adults. Delta should not ship animals via cargo. They should be ashamed. Boooo.
He finally arrived that next morning. Many people lost sleep and cried over what this little 3 pound puppy endured. He arrived lethargic, covered in his own excrement and was dehydrated and refused to eat or drink. Luckily this has a happy ending, but it took vet interventions. Do not ship live animals via Delta Cargo. There was no regard for us as customers, no communication to inform us about his delay, no due diligence taken to make sure the puppy was going to arrive safe or healthy. We doubt he was fed, watered, or taken to a kennel, honestly. And furthermore, Delta offered no apology, no offer of refund, nothing. They lost his vet record and papers. If I had more disposable income I would get a lawyer and sue for all the money back, parking, vet bills and pain and suffering for him and 4 adults. Delta should not ship animals via cargo. They should be ashamed. Boooo.