Local Guides World
Melissa Koerner
1 reviews on 1 places
Hi,
Just stayed at this hotel with my family of four for one night. We stayed here before and love the location. However, we booked the prepaid breakfast and were charged the entire breakfast. After calling many times, I was refunded for the partial amount of the breakfast, but still not the full amount. It is very difficult to get anyone on the phone to help me with this. I was told I would be called back a few times and never was.
The hotel is lovely (although the room a bit dusty) and would stay here again if they can correct the billing.
Just stayed at this hotel with my family of four for one night. We stayed here before and love the location. However, we booked the prepaid breakfast and were charged the entire breakfast. After calling many times, I was refunded for the partial amount of the breakfast, but still not the full amount. It is very difficult to get anyone on the phone to help me with this. I was told I would be called back a few times and never was.
The hotel is lovely (although the room a bit dusty) and would stay here again if they can correct the billing.