Marissa 123

First and last time going to this business. We called ahead to see if they would be able to fit 2 people in for a massage, and they confirmed yes. When we arrived 10 minutes later, they said they could only take one person. As we were leaving, they said 2 people was possible. Poor communication. While we were filling out paperwork, they were demanding a tip from a customer who had not received a massage yet. We, too, were asked if we wanted to pay before or after the massage .We chose before. We were told how much to tip. We did not meet their demands. We waited to see what our experience was like before tipping any further. The massage did not meet our expectations. My bones were massaged more than my muscles, there was no check-in to see if the pressure was okay, phone calls were taken by the therapists during the message, the door was left open while we were exposed on the table and we weren't offered water afterwards. We were harassed again for another tip as we were leaving. We regularly get massages and have never had an experience quite like this.