Joanna D

Most unwelcome Asda store I've ever been to. Never again. Came to buy one item on the way home 15 min before the closing at 4.30. Found myself in the store car park I had to pay to get refunded upstairs if I spent 5 pounds. But this for the feature reference only for half an hour so people avoid. The machine mas so temperamental i had to try for 5 min. I would have left but I needed a ticket to get out and needed to be refunded upstairs. I'm not leaving them a £1 (even so) for nothing. So managed. Went to the only entry through dirty and smelly car park to find out there was a lady at 10 min before closure not letting anybody in. I explained I just want my refund so i need to get in and i need to make that £5 pound purchase . I didn't made those rules...I stood there arguing with her and there was other people confused and angry about the same issue. She finally let me in with massive fuss on her face. I ran in bought that one item which took me 5 min because going in taking that long through very long ramp. Managed to pay on time but the other people were literally shouted at by I think young manageress where they been approached the till at the time minute before the advertised closure they won't be able to be served now! I felt so gross and uncomfortable I never before. In Altrincham asda I always shop its nice and people are polite to each other. I know they want to finish work but advertising shop being open not service at specific time should allow people to enter. The workers work longer past the time shop closes. I would never come for a huge shopping few min before closure but one small item i don't feel uncomfortable going in. But you can't here. You just pay to park and lose your money..avoid at all cost. I feel sorry for the workers there as I bet the management there is the same as they are to customers. Happy to live in Altrincham not Stockport.