Local Guides World
e “evw” Aquino
1 reviews on 1 places
Disappointing Breakfast Experience at Bazaar QT Hotel Restaurant
My friends and I visited Bazaar QT Hotel restaurant for the breakfast buffet on the 28th of December, aiming to celebrate a special occasion. Despite pre-paying $49 per person and arriving slightly late due to traffic from Brisbane, our experience fell short of expectations.
Service and Seating:
We arrived at 9:45 am for our 9:30 am booking but were seated only at 9:55 am after explaining our delayed arrival. Although we informed the staff about celebrating a birthday, the communication seemed lacking.
Food Selection and Timing: The buffet lacked variety and seemed limited, perhaps due to our arrival closer to the closing time. After making attempts to get food, the kitchen informed us of closure without prior notice. Basic items like orange juice and fruits were unavailable, leaving us dissatisfied.
Manager Interaction:
While expressing our disappointment to the manager, initially, there was a lack of resolution. However, later on, the manager made efforts to rectify the situation by offering a bottle of champagne and waffles with candles for the birthday celebration. This gesture was appreciated but couldn't compensate entirely for the unsatisfactory experience.
Overall Experience:
The unavailability of communicated closing times, unhelpful staff, and malfunctioning air conditioning added to our dissatisfaction. Despite the manager's efforts to rectify, it wasn't enough to change our decision not to revisit. Considering the distance traveled from Brisbane, our expectations were not met, especially when other options like Sofitel in Brisbane offer comparable experiences at the same price.
Final Thoughts:
Bazaar QT Hotel restaurant's lack of communication regarding closing times and subpar service overshadowed the potential of what could have been a delightful breakfast experience, leading us to regret our choice and consider alternate dining options in the future.
My friends and I visited Bazaar QT Hotel restaurant for the breakfast buffet on the 28th of December, aiming to celebrate a special occasion. Despite pre-paying $49 per person and arriving slightly late due to traffic from Brisbane, our experience fell short of expectations.
Service and Seating:
We arrived at 9:45 am for our 9:30 am booking but were seated only at 9:55 am after explaining our delayed arrival. Although we informed the staff about celebrating a birthday, the communication seemed lacking.
Food Selection and Timing: The buffet lacked variety and seemed limited, perhaps due to our arrival closer to the closing time. After making attempts to get food, the kitchen informed us of closure without prior notice. Basic items like orange juice and fruits were unavailable, leaving us dissatisfied.
Manager Interaction:
While expressing our disappointment to the manager, initially, there was a lack of resolution. However, later on, the manager made efforts to rectify the situation by offering a bottle of champagne and waffles with candles for the birthday celebration. This gesture was appreciated but couldn't compensate entirely for the unsatisfactory experience.
Overall Experience:
The unavailability of communicated closing times, unhelpful staff, and malfunctioning air conditioning added to our dissatisfaction. Despite the manager's efforts to rectify, it wasn't enough to change our decision not to revisit. Considering the distance traveled from Brisbane, our expectations were not met, especially when other options like Sofitel in Brisbane offer comparable experiences at the same price.
Final Thoughts:
Bazaar QT Hotel restaurant's lack of communication regarding closing times and subpar service overshadowed the potential of what could have been a delightful breakfast experience, leading us to regret our choice and consider alternate dining options in the future.