thegonger1

I got a text that my package is being held at the annex by customer request. I did not request that, the package is 40lbs and the carrier did not want to lug it out of his truck so I have to go get it. I called customer service and hopefully they can change that and get it delivered to me. Their hours stink, they open at 9 and close at 2. I am at work those hours and have to get on the weekend. Closed on Saturdays and Sundays so I cant get it then, ridiculous and frustrating!
Update: I called back to USPS customer service and they said that my package was at another location but that was not so. I went to the annex location and turns out that the regular driver was not working the day my package was supposed to be delivered. I go to pick it up and it turns out my package it on the mail truck out for delivery. If they would answer the phone they could have told me that it was out for delivery instead of having me drive all over town and wasting my time!