India Sutton

I had an phone appointment Monday. They did not call me to keep my appointment and to help me resolve my situation. I believe they're being petty because I stopped going to receive services from two of their providers. Now I just feel like I'm just going to have to go else where because they're doing too much.

I'm trying to get access to my medical records, and or verification of my mental health diagnoses. I'm telling them I am out of town and will not be returning to the area . So i need to see if there's a way they could compromise and I could verify my identity in other ways. I've been with this company for years so honestly they should know who I am...

I had another provider who didn't do all of that. She just sent what I needed and kept it moving. I understand their procedures ....or whatever. But They got everything right on the computers. I feel like they just want to give me a hard time.