Local Guides World
Nazym Amanova
1 reviews on 1 places
I am afraid I would not recommend going to this branch of post office because of extremely poor customer service and long queues.
The only person who works hard in this branch is Bennett, who joined this branch in December, 2022 or January, 2023. She is always friendly and professional but I noticed that most of the days she serves customers on her own.
I prefer using self-service machines but quite often they are out of order at Lewisham branch which means that I have to join quite a long queue at the branch or even go to another post office.
There is a man who works in travel money department of the post office but he refused to help customers with sending letters or packages saying that he does not deal with that! The lady who sits next to Bennett is rude and moody as she ignores long queues pretending to be busy with something else such as counting banknotes.
Please hire staff members who genuinely would like to help customers as at present it is extremely inefficient, stressful and time-consuming experience.
Kind regards,
Nazym Amanova
The only person who works hard in this branch is Bennett, who joined this branch in December, 2022 or January, 2023. She is always friendly and professional but I noticed that most of the days she serves customers on her own.
I prefer using self-service machines but quite often they are out of order at Lewisham branch which means that I have to join quite a long queue at the branch or even go to another post office.
There is a man who works in travel money department of the post office but he refused to help customers with sending letters or packages saying that he does not deal with that! The lady who sits next to Bennett is rude and moody as she ignores long queues pretending to be busy with something else such as counting banknotes.
Please hire staff members who genuinely would like to help customers as at present it is extremely inefficient, stressful and time-consuming experience.
Kind regards,
Nazym Amanova