K Struck

Have lived here twice because I like the building so much, and the concierge and maintenance staffs are wonderful, but management is the weak spot. I moved out over a month ago and still do not have a final accounting of what I was charged. There was no real invoice in my online account, so I overpaid intentionally to ensure that I was in good standing. (I overpaid by a month ahead from the start of my lease, so there was no issue there.) I can't get a resolution or response to my phone messages from the management team. This punctuated a year of noisy construction in the park and stream behind the house, which management downplayed. The first time I lived here, management was helpful and interested. Not so much anymore.