Angela Kelly

I’ve never known a doctor’s like this, whereby you call up at 8 am each day to have to keep trying to get through, to finally get in the phone queue to wait for 45 minutes or longer to get through to reception staff only to be told there are no appointments left before they even ask you what is wrong. They then say to go to the urgent care centre which is all the way in town, or call back next week. The receptionists decide if you get an appointment or not and at times have been quite rude over the phone. Most of the time this past couple of years I’m having to go to A n E or ring 111. The actual doctors are fine when you can eventually get to see one, but even then they are different doctors each time or Locoms. The next available appointment is 5 weeks away. It is causing me so much anxiety to even try to call to get an appointment. Struggling through pain each day and can’t even get to see a GP. This is the worst Doctors I’ve ever known.