Aäron Jansen

Had to leave my luggage behind in Milan, because else I would have missed a connecting flight due to RyanAir delay. Overall an appalling experience. Flight was delayed big time, but Ryanair gate agents still have the guts to do a money grab by having people pay extra for slightly too large luggage. As I run to the plane, no one noticed from Ryanair that the doors to the platform had been closed. When arriving at the plane, my luggage wasn’t allowed in the plane. Which I really needed to have a chance of still catching my connecting flight. I get into the plane, I immediately see 4 spots where my bag would have fitted. Arriving at Milan, the cabin crew opened the doors, but we were waiting 15 minutes for a bus to arrive. Eliminating any chance of catching my connecting flight including my luggage, because that was in the cargo hold. So had to leave my luggage behind. Thank you Ryanair (not)!