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Amy Andrews
2 reviews on 1 places
The two gentlemen that were working were friendly, helpful, and courteous. The manager almost had them confused on the orders. However, they kept their cool and explained whose orders were whose, as there were several others Lin line as well. The food was hot as it should be, service was quick, and prices were in line with other locations.
Once the entire party was seated, someone brought 3 sets of silverware (there were 6 of us). No water or drinks were offered at this moment. We inquired on our waiter or waitress, and a quick conversation between 2 gals happened, and one of them mentioned, "I guess I will take care of you."
Great, from the time our drink orders were taken and food orders taken, it was 10 minutes. Add the normal wait time for our meals to arrive is now a total of an hour.
They asked if anything was needed, and a mention of extra napkins was made, 5 minutes later, it was mentioned again on the extra napkins. They were brought 2 minutes later.
The waitress asked a couple of times how everything was and if any drink refills were needed and promptly did the refills.
I can say the quickest part of the experience was the drink refills, the 2nd request for napkins, and when it was time to pay for the bill.
For being at the establishment for the first time, this did not give me a great impression. With that said, the service needs to be stepped up, the food was delicious, and the cleanliness was noticed.
Great, from the time our drink orders were taken and food orders taken, it was 10 minutes. Add the normal wait time for our meals to arrive is now a total of an hour.
They asked if anything was needed, and a mention of extra napkins was made, 5 minutes later, it was mentioned again on the extra napkins. They were brought 2 minutes later.
The waitress asked a couple of times how everything was and if any drink refills were needed and promptly did the refills.
I can say the quickest part of the experience was the drink refills, the 2nd request for napkins, and when it was time to pay for the bill.
For being at the establishment for the first time, this did not give me a great impression. With that said, the service needs to be stepped up, the food was delicious, and the cleanliness was noticed.