Sherri Brogdon-Soster

Had an event at the theatre in June 2, 2024. The theatre was beautiful first of all! Breathtaking even. I very much enjoyed looking at all the architectural details both inside and out. Unfortunately I have mobility issues and walk with a cane. I also need a railing or something to hold if there are variations in the ground, steps, slopes etc. We had purchased VIP tickets to avoid the lines, get early entry, to avoid getting jostled by the crowd and better seats. We picked up our will call ticket in an outer lobby and were told we would need to go to the end of the line of all attendees and wait until doors opened in an hour. The line snaked around the building and we had early entry. I expressed confusion and was rudely told by two staff to go to the end of the line. I found someone who appeared to be in charge and explained my mobility issues and that I could not stand for over an hour. I asked if I could sit in the outer lobby. She rolled her eyes, said nothing to me but appeared with a chair and said go outside through security first. I tried to thank her but she quickly walked away. I went outside to security and they told me to go to the end of the line! I explained what just happened and they sent someone in to check if this was true. Grumbling the whole time they did the security check. Once inside the theatre the disorganization was stunning. I was pushed and shoved repeatedly because there were no delineations between merch line, beverage line and line to get inside the theatre. Again the place was beautiful but obviously they had no ability to recognize difficulties for someone with a disability and organization of the lobby area for anyone was a nightmare.

Great experience! Very comfortable and inviting restaurant. The server was friendly and attentive. The food was delicious and prices reasonable. I would recommend the bacon wrapped dates, the mussels in white wine and the sticky toffee pudding. All very tasty.