Dee L.

My partner and I visited from Florida and we were shocked at how rude our waitress was. She never introduced herself, for one (which was smart considering her behavior towards us). We ordered their warm chocolate chunk sundae and received it incorrect (chocolate ice cream instead of vanilla, no caramel, super hard cookie) that of which we informed our server about. She grabbed 1 of our bowls and walked off without much of another word to us and this was where things went downhill fast. We noticed and just brushed it off as just a regular act. We then ordered their Toasty Havana drink and the marshmallow had a hair attached to it (see photo)…. Our waitress was hard to call over and when we FINALlY got her attention to inform her, she says “Okay, want another one?” and quickly grabs our cup to get rid of it with absolutely no remorse, as if it was a normal occurence. She was extremely short with us, extended no apologies, and did not show any kindness. We imagine that maybe she wanted to go home but that’s no excuse to be inhospitable to your guests. I do not want to explicitly name the server that was on our receipt since it might not actually be OUR waitress (again, we did not get her name….) but this experience was not great and I would not recommend it to anyone