Local Guides World

Nuala Hughes

1 reviews on 1 places
Dr Mittal replied to a review I put on the NHS site apologising for the phone system, adding they were updating in new year.
Missing the point by a mile, Dr Mittal seems to think that solves that the issues.

The problems are one can't get an appointment, indifferent staff badly trained and out of their depth.
A non caring partnership of Dr's running 3 surgeries very badly blaming equipment.

Vulnerable patients left to die, who can navigate 16th in the queue for over an hour to be told there are no appointments.

I have left now because I was so ill I needed a Dr urgently but couldn't get an appointment. I couldn't look forward to one more day trying to get an appointment. I have 16th in the queue tattooed in my brain and maybe an hour trying to get a line as they were all engaged.

Their response; come to the surgery to make an appointment, cost to me £40 for 4 taxi journeys.

Uncaring, unable, indifferent.