Local Guides World
Jackson Le
4 reviews on 1 places
Extremely Disappointing Experience!
I had an incredibly disappointing experience with Thi Thi Vietnamese Submarine. Today, we placed an order for 6 subs for takeout around 11:30 AM. We arrived to pick up our order at 4 PM, well within the store's operating hours (they close at 5 PM). However, to our shock, we were informed that our order had been sold because they assumed we weren't going to pick it up.
The lack of communication and courtesy was astonishing. A simple phone call to confirm our pickup would have saved us the trouble of driving to the store. Instead, we were met with a complete lack of professionalism. When we entered the store, a male employee (possibly the owner's son) was cleaning and displayed a dismissive attitude, making it clear he didn't want to talk to us and gestured for us to leave.
The mother, who was somewhat nicer, informed us that our sub had been sold because we were allegedly late. This is despite us arriving an hour before their closing time. Their rudeness and the blatant disregard for customer service left a sour taste in our mouths.
While I cannot comment on the quality of their subs, I can say with certainty that I won't be returning to Thi Thi Vietnamese Submarine. The people running this establishment seem to think they are above common courtesy and believe customers have no other options. I can assure them that we can find better service elsewhere. Good luck to those who continue to line up for subs here.
I had an incredibly disappointing experience with Thi Thi Vietnamese Submarine. Today, we placed an order for 6 subs for takeout around 11:30 AM. We arrived to pick up our order at 4 PM, well within the store's operating hours (they close at 5 PM). However, to our shock, we were informed that our order had been sold because they assumed we weren't going to pick it up.
The lack of communication and courtesy was astonishing. A simple phone call to confirm our pickup would have saved us the trouble of driving to the store. Instead, we were met with a complete lack of professionalism. When we entered the store, a male employee (possibly the owner's son) was cleaning and displayed a dismissive attitude, making it clear he didn't want to talk to us and gestured for us to leave.
The mother, who was somewhat nicer, informed us that our sub had been sold because we were allegedly late. This is despite us arriving an hour before their closing time. Their rudeness and the blatant disregard for customer service left a sour taste in our mouths.
While I cannot comment on the quality of their subs, I can say with certainty that I won't be returning to Thi Thi Vietnamese Submarine. The people running this establishment seem to think they are above common courtesy and believe customers have no other options. I can assure them that we can find better service elsewhere. Good luck to those who continue to line up for subs here.
I would say this Chinese restaurant is that best value for your money. Very large portions. You would pay same price at other Chinese restaurants with 1/2 -2/3 of phoenix portions. Super busy here recommend book tables and Peking duck. It will sold out quickly. Deep fried shrimp ball is best in town. Parking is not so great that that would be troublesome for customers to find parking.
One of the few open late Chinese restaurants in town. Dishes was good. Salt fish fried is very good and vegetables dishes are seasoned well.
Very decent Chinese restaurant. Family-run business. They have about 10-12 tables. The menu is not bad. They do have set menu for certain amount of people. For the price of dishes you get good value. Their portion are above-average compared to other Chinese restaurant. About 1.5 more food for similar pricing. E.g. we order the Peking Duck with 2 dishes. The extra dish cost only $5. The fired rice dishes came out it look like a aircraft carrier very huge. The seasoning is good.