Local Guides World
J K
1 reviews on 1 places
1:31 pm friday apr 1st 2022
I called the location, as the location has moved since construction. I asked the rep where in the mall they were at, rep said lougheed mall, i reiterated the question and then she told me by walmart.
When I went, I noticed a sign for a rewards program. I saw the QR code and put my phone up to scan the QR code, I didnt say anything to the rep but the rep interrupted me and said "it will take some time" without even knowing what i am trying to do. I assumed that meant that the rewards program was not ready or accepted at this location and moved on without signing up. The rep was very unpleasant, didnt interact much and just took my order, handed me the card machine and left without any acknowledgement. While waiting for my drink, i went to the jugojuice website and saw the rewards program and attempted to sign up. I was able to sign up seamlessly and even offered a digital card to be used immediately . I received my drink and left, however it seemed extremely rude and unfair to me that I was not able to collect any reward points on this expensive drink (large mighty kale) I went back to the rep and demanded to be able to redeem my points. The rep reluctantly said that I am not able to collect points because my purchase had been made. I argued with her that you had told me that it wouldnt work, she reciprocated by saying that not what she meant . Then what did she mean? She interrupted me when I didnt even ask a question and I was simply scanning the QR code. How rude?
She then proceeded to "scan" my newly opened rewards card, which i doubt she actually rang up a transaction towards my points.
I called the location, as the location has moved since construction. I asked the rep where in the mall they were at, rep said lougheed mall, i reiterated the question and then she told me by walmart.
When I went, I noticed a sign for a rewards program. I saw the QR code and put my phone up to scan the QR code, I didnt say anything to the rep but the rep interrupted me and said "it will take some time" without even knowing what i am trying to do. I assumed that meant that the rewards program was not ready or accepted at this location and moved on without signing up. The rep was very unpleasant, didnt interact much and just took my order, handed me the card machine and left without any acknowledgement. While waiting for my drink, i went to the jugojuice website and saw the rewards program and attempted to sign up. I was able to sign up seamlessly and even offered a digital card to be used immediately . I received my drink and left, however it seemed extremely rude and unfair to me that I was not able to collect any reward points on this expensive drink (large mighty kale) I went back to the rep and demanded to be able to redeem my points. The rep reluctantly said that I am not able to collect points because my purchase had been made. I argued with her that you had told me that it wouldnt work, she reciprocated by saying that not what she meant . Then what did she mean? She interrupted me when I didnt even ask a question and I was simply scanning the QR code. How rude?
She then proceeded to "scan" my newly opened rewards card, which i doubt she actually rang up a transaction towards my points.